Privacy Policy

Maths Your Way is a brand of Angel Ark Ltd. We respect your privacy and are committed to keeping your personal information secure.

This Privacy Policy explains what personal information we collect, why we use it, how we protect it and the rights you have in relation to your information.

Who we are

Angel Ark Ltd is responsible for the personal information we collect and use.

If you have any questions about this Privacy Policy or how we use your information, please contact us:

Email: info@mathsyourway.com

What information we collect

Depending on how you interact with Maths Your Way, we may collect:

• your name and contact details;

• information you provide when you contact us;

• information relating to purchases or services you receive;

• information provided when you enrol as a learner;

• information relating to your learning, assessments and achievements;

• information you provide when completing a Maths Your Way Starting Point Review; and

• any other information you choose to provide to us.

We only collect information that is relevant to the purpose for which we need it.

The Maths Your Way Starting Point Review

If you complete a Maths Your Way Starting Point Review, we use the information and assessment results to understand your current starting point in Functional Skills Maths.

Where applicable, your results may be used to identify areas for development and to create a Personalised Learning Plan to help you understand what to work on next.

The Starting Point Review is designed to help you find a route into maths that works for you.

How we use your information

We may use your personal information to:

• provide our products, courses and learning services;

• process purchases and registrations;

• communicate with you about your enquiry, purchase or learning;

• assess and support your learning;

• provide Starting Point Review results and personalised learning information;

• maintain appropriate learner, assessment and certification records;

• meet our legal, regulatory and awarding-organisation requirements;

• improve our services and resources; and

• send information about our products or services where we have your consent or another lawful basis to do so.

Our lawful basis for using your information

We process personal information only where we have a lawful basis to do so.

Depending on the circumstances, this may include:

• Contract – where we need your information to provide a product, course or service you have requested;

• Legal obligation – where we are required to keep or provide information to meet legal, regulatory or awarding-organisation requirements;

• Legitimate interests – where we have a genuine business or educational purpose for using information and this does not unfairly affect your rights; and

• Consent – where we ask for your permission, for example for certain marketing communications.

Where we rely on consent, you can withdraw that consent at any time.

Who we may share information with

We only share personal information where there is a legitimate reason to do so.

This may include sharing appropriate information with:

• NCFE and other relevant awarding organisations where required for registration, assessment, certification or quality assurance;

• regulators or government bodies where we are legally required to do so;

• service providers who help us operate our business or provide our services; and

• other organisations where you have given permission or where sharing is required or permitted by law.

We do not sell your personal information.

Keeping your information secure

We take reasonable and appropriate steps to protect personal information against unauthorised access, loss, misuse or disclosure.

Our internal Data Protection and Confidentiality Policy sets out our arrangements for secure storage, restricted access, confidentiality, data handling and data breaches.

Electronic learner records are stored securely with access restricted to authorised individuals. Paper records, where used, are stored securely.

How long we keep your information

We keep personal information only for as long as it is needed for the purpose for which it was collected, or for as long as we are required to retain it by law, regulation or our awarding-organisation requirements.

For example, certain learner and assessment records are retained for a minimum of three years after certification, in accordance with our internal retention arrangements.

Different types of information may therefore be retained for different periods.

When information is no longer required, it is securely deleted or destroyed.

Your rights

Depending on the circumstances, you have rights relating to your personal information, including the right to:

• ask for a copy of the personal information we hold about you;

• ask us to correct inaccurate or incomplete information;

• ask us to delete information where there is no lawful reason for us to continue using it;

• ask us to restrict how we use your information in certain circumstances;

• object to certain uses of your information; and

• withdraw consent where we are relying on consent to process your information.

Some rights are subject to legal or regulatory requirements, so they may not apply in every situation.

If you would like to exercise one of these rights, please contact us at info@mathsyourway.com.

Complaints

If you have concerns about the way we have handled your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.

Information Commissioner's Office
Website: ico.org.uk

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, how we use personal information or changes to legal or regulatory requirements.

The latest version will always be made available on this website.